Remote Support

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=110 BGCOLOR="#666699" TEXT="#080000" bgproperties="fixed" background="13400840erlcjm.gif"> <div> <FONT SIZE="5" COLOR="#FFFFFF" FACE="Arial" ><B>Kendall Vision Ministry, Inc  </B></FONT><FONT SIZE="1" COLOR="#FFFFCC" FACE="Arial" ><B>     |   </B></FONT><B>  </B><A HREF="index.htm" TARGET="_top" TITLE="Kendall Vision Ministry, Inc "><U><B>home</B></U></A></div> <div> <B>Remote Support Page.      </B><FONT SIZE="3" COLOR="#FFFFCC" FACE="Arial" ><B>             Revised:  5/28/2019</B></FONT></div> <div> </div> </td> </tr><tr> <td valign="top" width=1 BGCOLOR="#CCCCFF" TEXT="#080000" background="12e11c00egdysm.gif"> <bR> </td> <td valign="top" height=370 BGCOLOR="#FFFFFF" TEXT="#080000"> <div> Remote Support</div> <div> This section describes a way to allow your PC to be remote controlled by Kendall Optometry Ministry (KOM) to provide support should you have any problems.  This only applies to your personal PC and does not apply to the KOM laptop PCs which are part of the optical kits.  </div> <bR> <div> <TABLE BORDER="2" CELLPADDING="2" CELLSPACING="1" WIDTH="762" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 257 WIDTH="750"><div> <B><U>Please Note</U></B></div> <div> This remote control software is provided free to optical teams who are working with Kendall Optometry Ministry (KOM).   The time of the support person is also free.   It isn't; however, free to KOM.  KOM paid over $700 to purchase the license to the software which provides this service.  If you would like to donate toward this purchase, please write a check to "Kendall Optometry Ministry, Inc" and mail it to:</div> <div>                           Kendall Optometry Ministry, Inc</div> <div>                           4820 Nottinghamshire Drive</div> <div>                           Jeffersontown, Ky.  40299</div> <div> Include in the envelope a note with your E-Mail address and a receipt for your donation will be mailed to you.</div> <bR> <div> You can also click this button:</div> <div>                     <form target="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post"> <input type="hidden" name="cmd" value="_s-xclick"> <input type="hidden" name="hosted_button_id" value="CBU3SN5L8686Q"> <input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_donateCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!"> <img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1"> </form>  </div> <div> and donate to Kendall Optometry Ministry using your Paypal account of numerous credit cards.</div> </tD> </tR> </TABLE></div> <bR> <div> <B><U>How to setup your PC for support:</U></B></div> <bR> <div> First be sure your PC is connected to a highspeed internet link (cable or DSL).</div> <bR> <div> Next, contact KOM by sending an<A HREF="mailto:hollandkendall@kendalloptoministry.org" TARGET="_top" TITLE="mailto:hollandkendall@kendalloptoministr"><U><B> E-Mail </B></U></A>or calling 502-640-2227.</div> <bR> <div> Finally, click the following button to get remote support from KOM.</div> <bR> <div> <A HREF="http://www.teamviewer.com/link/?url=505374&id=785364035" TARGET="_top" TITLE="http://www.teamviewer.com/link/?url=5053"><U>  <div style="position:relative; width:120px; height:60px;"> <a href="http://www.teamviewer.com/link/?url=505374&id=785364035" style="text-decoration:none;"> <img src="http://www.teamviewer.com/link/?url=963497&id=785364035" alt="Download TeamViewer QuickSupport" title="Download TeamViewer QuickSupport" border="0" width="120" height="60" /> <span style="position:absolute; top:17px; left:45px; display:block; cursor:pointer; color:#424242; font-family:Arial; font-size:11px; line-height:1.2em; font-weight:bold; text-align:center; width:70px;"> Download TeamViewer </span> </a> </div>  </U></A></div> <bR> <div> If the above button doesn't work then click this <A HREF="http://www.teamviewer.com/link/?url=505374&id=785364035" TARGET="_top" TITLE="http://www.teamviewer.com/link/?url=5053"><U><B><U>link</U></B></U></A>.</div> <bR> <div> Click RUN and a download window will appear.  Click RUN again and the below window will appear:</div> <bR> <div>                                              <IMG SRC="661148c0.gif" border=0 width="276" height="396" ALT="Paintbrush Picture" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> <div> Tell Kendall Optometry the ID and Password which appears in the above and KOM will take over control of the PC.</div> <bR> <bR> </td> </tr></table></body>